Fraud and Abuse Policy
Last Updated: January 2026
This Fraud & Abuse Policy outlines how REBEL, operated by KOKOU, LLC (“Company,” “we,” “us,” or “our”), protects its customers, platform, and business from fraudulent activity, abuse, and misuse of services.
By using our Website or placing an order, you agree to comply with this policy.
Zero-Tolerance Policy
REBELKOKOU maintains a zero-tolerance policy toward fraud, abuse, chargeback manipulation, and deceptive practices. Any activity that violates this policy may result in immediate action without prior notice.
Prohibited Activities
The following actions are strictly prohibited:
- Unauthorized or fraudulent use of payment methods
- Providing false, misleading, or incomplete billing or shipping information
- Chargeback abuse or friendly fraud
- Attempting to bypass security, verification, or payment systems
- Placing orders with intent to resell without authorization (if applicable)
- Exploiting promotions, pricing errors, or system vulnerabilities
- Creating multiple accounts to evade restrictions or policies
Fraud Detection & Monitoring
We actively monitor transactions using automated and manual fraud detection tools. Orders may be flagged based on risk indicators, including but not limited to:
- Failed address verification (AVS) or CVV mismatches
- Mismatched billing and shipping details
- Unusual purchasing behavior or order volume
- High-risk geographic locations or IP activity
REBELKOKOU reserves the right to place orders on hold pending verification.
Verification Requests
To prevent fraud, we may request additional verification, including:
- Government-issued photo identification
- Proof of billing address
- Confirmation of payment method ownership
Failure to provide requested verification may result in order cancellation and refund to the original payment method.
Order Cancellation & Account Action
REBELKOKOU reserves the right to:
- Cancel any order deemed suspicious or high-risk
- Refuse future orders from individuals or accounts associated with fraudulent activity
- Suspend or permanently terminate customer accounts
These actions may be taken at our sole discretion to protect the Company and its customers.
Chargebacks & Disputes
Customers agree to contact REBELKOKOU directly to resolve payment or order issues before initiating a chargeback.
Unauthorized or abusive chargebacks may result in:
- Account suspension or termination
- Refusal of future service
- Submission of evidence to dispute the chargeback, including delivery confirmation, IP logs, and policy acknowledgments
Limitation of Liability
REBELKOKOU is not liable for losses incurred due to fraudulent activity beyond our reasonable control, including actions taken by third-party payment processors or financial institutions.
Policy Enforcement & Updates
This policy may be updated at any time. Continued use of the Website constitutes acceptance of the current version.
Contact
For questions regarding this Fraud & Abuse Policy, please contact us through https://rebelkokou.com.
