Last Updated: January 2026
REBELKOKOU is committed to delivering your order efficiently and securely. Please review this Shipping Policy carefully, as it outlines how orders are processed, shipped, tracked, and the responsibilities of both the customer and the Company.
Order Processing Time
All orders are processed within 1–2 business days after payment is successfully received. Orders placed on weekends or U.S. federal holidays will begin processing on the next business day.
Processing time does not include shipping transit time.
REBELKOKOU reserves the right to delay processing due to inventory availability, order verification, high order volume, or circumstances beyond our control.
Shipping Rates & Methods
Shipping costs are calculated at checkout and vary based on the following factors:
- Shipping method selected (Standard or Expedited)
- Delivery destination
- Package size, weight, and packaging requirements
- Whether items are fulfilled from multiple facilities
Orders containing multiple items may ship in separate packages and from different fulfillment centers, which may affect shipping costs and delivery timing.
All shipping fees are non-refundable.
Shipping Responsibility
Customers are responsible for:
- All shipping charges
- Providing accurate and complete shipping information
- Any return shipping arrangements and costs
- Any additional fees incurred due to incorrect addresses or refused deliveries
REBELKOKOU is not responsible for packages delayed, returned, or lost due to incorrect or incomplete address information provided at checkout.
Shipping Timeline
- Orders typically ship within 24–48 hours after processing.
- Delivery times vary depending on carrier, shipping method, and destination.
- Expedited shipping options may be available at checkout for an additional fee.
Estimated delivery dates are not guaranteed and may be affected by carrier delays, weather, customs, or other factors beyond our control.
Out-of-Stock & Pre-Order Items
If an item in your order is out of stock or on pre-order, you will be notified via email with an estimated restock or shipment date.
REBELKOKOU reserves the right to ship available items separately or hold the entire order until all items are available.
Order Tracking
Once your order has shipped and a tracking number has been generated, you will receive an email confirmation with tracking details.
Tracking information is also available within your customer account. Please allow up to 24 hours for tracking updates to appear in the carrier’s system.
Lost, Stolen, or Delayed Packages
REBELKOKOU is not responsible for:
- Lost or stolen packages after confirmed delivery
- Carrier delays
- Packages marked as “Delivered” by the carrier
If your tracking information shows that your package was delivered but you did not receive it, you must contact the shipping carrier directly.
We strongly recommend shipping to a secure location.
International Shipping
International shipping rates, duties, taxes, and customs fees are the responsibility of the customer. REBELKOKOU is not responsible for delays, seizures, or fees imposed by customs authorities.
Policy Updates
REBELKOKOU reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes will take effect immediately upon posting on the Website.
Shipping Insurance Disclaimer
Shipping Insurance
REBELKOKOU does not automatically insure shipments against loss, theft, or damage once an order has been handed over to the shipping carrier.
Shipping insurance, if offered, is optional and must be selected by the customer at checkout. If shipping insurance is declined, the customer assumes full responsibility for the shipment once it is in transit.
REBELKOKOU is not liable for:
- Lost packages
- Stolen packages
- Packages marked as “Delivered” by the carrier
- Damage occurring during transit
If shipping insurance is purchased, claims must be submitted in accordance with the insurance provider’s terms and within the required timeframe. REBELKOKOU will provide reasonable assistance but is not responsible for claim approval or reimbursement decisions.
Checkout Shipping Notice
By placing an order, you acknowledge and agree that:
- Shipping fees are non-refundable
- Delivery dates are estimates, not guarantees
- You are responsible for providing an accurate shipping address
- REBELKOKOU is not responsible for carrier delays, lost, or stolen packages
- Optional shipping insurance is available at checkout and recommended
Once an order is shipped, responsibility transfers to the shipping carrier.
Contact Us
If you have questions regarding shipping, please contact us through the contact information provided on https://rebelkokou.com.